Pakistan’s telecom landscape has long been dominated by established players like Jazz, Telenor, and Zong. But in recent times, a new name is shaking up the market — Onic SIM, a digital-first network that promises a streamlined, user-friendly, and affordable mobile experience.
So how does Onic really compare to the big three? Is it just hype, or is it a legitimate alternative for your daily data, calls, and SMS needs?
In this blog post, we’ll break down the key differences between Onic, Jazz, Telenor, and Zong, analyzing features like pricing, coverage, digital experience, and customer service to help you decide which network wins in 2025.
1. Network Coverage
Jazz, Zong, and Telenor have been around for over a decade and have invested heavily in nationwide infrastructure. They offer 4G LTE in most parts of the country, including rural and semi-urban areas.
Onic, being a digital brand, does not own its own towers. Instead, it uses PTA-approved infrastructure, likely leveraging Ufone/PTCL’s backend. This means its coverage is strong in urban areas like Lahore, Karachi, Islamabad, Faisalabad, and Rawalpindi but may be limited in rural regions.
Winner: Jazz (for widest coverage), Onic (for urban users)
2. Package Pricing
This is where Onic stands out. Unlike traditional networks that often have complicated pricing structures and hidden deductions, Onic offers clear, tax-included pricing on all packages.
Comparison Table: Monthly Internet Packages (2025)
| Network | Price (PKR) | Data | Voice Minutes | SMS |
|---|---|---|---|---|
| Onic (Iconic Plan) | 1,490 | 100 GB | Unlimited (FUP) | 10,000 |
| Jazz (Monthly Supreme) | 1,460 | 25 GB | 5,000 Jazz + 300 Others | 5,000 |
| Zong (Monthly Pro Max) | 1,450 | 60 GB | 5,000 Zong + 350 Others | 5,000 |
| Telenor (Total Monthly Easycard) | 1,450 | 40 GB | 10,000 Telenor + 500 Others | 5,000 |
Winner: Onic — offers more data and all-network minutes at a better value
3. Digital Experience
Onic is the only 100% digital telecom brand in Pakistan. From ordering a SIM to activation and customer service, everything is done via the Onic app or website.
Traditional networks like Jazz, Zong, and Telenor do have apps, but:
- You still need to visit physical outlets for biometric verification
- SIM replacement or activation often involves paperwork or waiting
- In-app customer support is often slow or redirects to call centers
Onic, on the other hand:
- Offers eSIM support
- Provides live chat support
- Lets users activate, pause, and switch packages in-app
- Delivers physical SIMs to your doorstep with real-time tracking
Winner: Onic — unmatched digital convenience
4. Call Quality and Fair Usage
While Onic offers “unlimited” voice minutes, it follows a Fair Usage Policy (FUP) — typically around 5,000 minutes/month. This is similar to what other networks offer in their upper-tier plans.
Jazz, Zong, and Telenor often have separate minute allocations (on-net and off-net), which can be confusing and limiting.
- Onic’s all-network minutes are simpler and more transparent
- Jazz and Zong may have better voice stability in remote areas
Winner: Tie — Onic for clarity, Jazz/Zong for rural stability
5. Internet Speed
Jazz and Zong have long competed for the fastest 4G in Pakistan, with Zong often leading in speed tests in major cities.
Onic uses Ufone/PTCL towers, which are improving, but may not yet match Jazz or Zong in speed benchmarks. However, urban users have reported decent 4G speeds on Onic, good enough for:
- YouTube streaming
- Video calls
- Online gaming
- Social media use
Winner: Zong for speed, Onic for value
6. Add-ons and Flexibility
Onic users can purchase add-ons for data, minutes, or SMS anytime through the app, without needing to call support or use USSD codes.
Jazz, Zong, and Telenor offer similar options but typically require:
- Balance availability
- USSD activation codes
- Manual top-ups or vouchers
Winner: Onic — for a better self-service experience
7. Customer Support
Onic’s support is app-based, offering real-time live chat, email, and self-service tools. No need to wait on long IVR menus or visit franchises.
Traditional networks still rely heavily on helplines and call centers, which can be time-consuming.
Winner: Onic — faster, more modern customer care
8. Hidden Charges & Deductions
This is where traditional telecoms fall short. Many users of Jazz, Zong, and Telenor have faced:
- Balance deductions for background services
- Accidental activations of promotional content
- Charges without clear notifications
Onic has built its brand around zero hidden fees and no balance surprises.
Winner: Onic — clean billing and transparency
Final Verdict: Which One Wins?
| Criteria | Onic | Jazz | Zong | Telenor |
|---|---|---|---|---|
| Network Coverage | Urban Only | Excellent | Very Good | Good |
| Internet Speed | Good | Fast | Very Fast | Average |
| Pricing & Value | Excellent | Average | Good | Good |
| Digital Experience | Excellent | Fair | Good | Fair |
| SIM Activation | Fully Online | Franchise Needed | Franchise Needed | Franchise Needed |
| Customer Support | In-App Live Chat | Call Center | Call Center | Call Center |
| Hidden Charges | None | Sometimes | Sometimes | Sometimes |
Overall Winner: Onic (for urban, digital-first users)
Onic takes the lead in pricing, flexibility, and user experience, especially for those living in major cities who prefer a modern, app-driven telecom service. However, if you’re in a rural area or rely on maximum network speed, Jazz or Zong might still be the better choice.
Choosing between Onic and the big three ultimately comes down to your location, budget, and usage style.
If you’re ready for a modern mobile experience with no queues, no hidden fees, and complete control from your smartphone, Onic SIM is the clear winner in 2025.